Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  Only Arizona customer need to pay sales. The sales tax rate is 8.1% and is added automatically to all orders shipped to Arizona zip codes.
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please send an Email to sales@marineandreef.com for further assistance.
What are my payment choices?
  We accept Visa, MasterCard, American Express & Discover credit cards. We no longer accept PayPal as we find their fees too high and ability to communicate non-existent. During the checkout process you will choose your payment option. We do not accept personal checks, money orders, company checks or purchase orders (unless the purchase order is accompanied by a credit card number). We do not set up accounts or ship orders COD.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site to print invoices.
How will charges from marineandreef.com appear on my credit card bill?
  All marineandreef.com charges will be attributed to The Aquatic Group on your credit card bill.
When will my credit appear on my account?
  Credits usually take 3-5 business days from the time we receive your item(s).
When will my credit card be charged?
  We charge your credit card the day that you order.