Please contact us with any questions you have.
Monday-Friday 8am-11:30am & 12:30pm-4pm MT
Note: we do not have daylight savings time in Arizona
MANUFACTURER WARRANTY & CONTACT INFO
(all manufacturer warranties are subject to change by the manufacturer) Algae Free Website: www.algaefree.com Tel: 608.516.4274 Email: markh@tds.net Address: 118 Wolf St. Madison, WI 53717 Manufacturer's Warranty: Algae Free Aquarium Cleaners - 2 years Sure Grip Magnetic Power Head Holders - 1 year American Marine Website: www.americanmarineusa.com Tel: 800.925.4689 Email: info@americanmarineusa.com Address: 54 Danbury Rd. Suite 172 Ridgefield, CT 06877 Manufacturer's Warranty: Pinpoint Monitors - 2 years (All) RAM00100-Wireless Remote Sensor for Thermometer- 30 day warranty; Thermometer has 2 year warranty Aqua Euro Website: www.aquaeurousa.com Tel: 800.978.3480 Email: sales@aquaeurousa.com Manufacturer's Warranty: Max Chill Chillers - 1 Year Aqua Medic Website: www.aquamedicusa.com Email: sales@aquamedicusa.com Address: 5803 Byrd Drive
Loveland, CO 80538
Manufacturer's Warranty: All Products - One Year Warranty, with the exception of moving parts Aqua Ultraviolet Website: www.aquaultraviolet.com Tel: 800.454.2725 Email: sales@aquauv.com Address: 42371 Ave. Alvarado Temecula CA 92590 Manufacturer's Warranty: All Sterilizers (Complete Units) - 1 year from date of purchase OR 18 months from manufacturing date Sterilizer Housing - Limited Lifetime Warranty on housing against UV degradation
Aquarium Pharmaceuticals
Website: www.aquariumpharm.com Tel: 800.847-0659 Email: techservice@aquariumpharm.com
Address:
Manufacturer's Warranty:
Mars Fishcare Inc. 50 East Hamilton St. Chalfont, PA 18914-0218 Aquarium Systems (aka Instant Ocean & United Pet Group Aquatics Division) Website: www.instantocean.com Tel:800.822.1100 Email: info@instantocean.com Address: 8141 Tyler Blvd. Mentor, OH 44060 Manufacturer's Warranty: Maxi-Jet Submersible Pumps - 3 years Maxi-Jet Power Heads - 2 years Mini-Jet 404 & 606 - 2 years Seaclone Skimmer - 1 year AquaticLife Website: www.aquaticlife.com Tel:888.548.3480 Email: customersupport@aquaticlife.com Address: 2416 W Victory Blvd. #136 Burbank, CA 91506 Manufacturer's Warranty: Internal Mini Skimmer 115 - 1 year All Light Fixtures - 1 year AquaTop Website: www.aquatop.com Tel: 888.915.2782 Email: info@aquatop.com Address: Los Angeles, CA Manufacturer's Warranty: All products - 6 months Aqueon (aka Central Aquatics & Energy Saver Unlimited) Website: www.aqueonproducts.com Tel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: Aqueon Products Central Aquatics 5401 West Oakwood Park Drive Franklin, WI 53132 Warranty: "Pro" Heaters - Limited Lifetime Warranty Arcadia Website: www.arcadia-aquatic.com Email: arcadia@arcadia-uk.com Address: United Kingdom We will warranty any Arcadia products that we've sold Manufacturer's Warranty: T5 HO LEDs - 2 years ATI Website: www.atinorthamerica.com/ Tel: 303.459.2119 Email Form BiOrb (GeoGlobal/OASE) Website: http://www.biorb.com Tel: 866.627.3435 Boyd Enterprises (Chemi-Pure) Website: www.chemi-pure.com Tel: 305.651.2496 Email: boydinfo@gmail.com Address: 1670 NE 205 Terrace Miami, FL 33179 Brightwell Aquatics Website: www.brightwellaquatics.com Email: answers@brightwellaquatics.com CaribSea Website: www.carib-sea.com Tel:888.461.1113 Email: tech@caribsea.com Address: P.O. Box 13359 Fort Pierce, FL 34979 ChemMarin Website: www.chem-marin.com Tel: 570.654.0298 Email: chemarin@verizon.net Address: 261 1/2 Parsonage St. Pittston, PA 18640 Cobalt Aquatics Website: www.cobaltaquatics.com Tel: 803.591.9500 Address: 624 Wilkerson Rd Rock Hill, South Carolina 29730 Commodity Axis (aka Via Aqua) Website: www.commodityaxis.com Tel: 805.383.3566 Email: info@commodityaxis.com Address: 1011 Avenida Acaso Camarillo, CA 93012 Manufacturer's Warranty: Calcium & Poly-Reactors - 1 year Titanium Heaters - 1 year Continuum Aquatics Website: www.continuumaquatics.com Tel: 570.486.4787 Address: 212 33rd. St. NE Fort Payne, AL 35967 Coral Vue Website: www.coralvue.com Tel: 985.781.9078 Address: 38190 Commercial Ct. Slidell, LA 70458 Manufacturer Warranty: Reef Octopus Skimmers & Pumps - 1 year Giesemann Lamps - 3 months Coralife (aka Central Aquatics) Website: www.coralifeproducts.com Tel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: 5401 W. Oakwood Park Drive Franklin, WI 53132 Manufacturer's Warranty: Light Fixtures - 1 year Power Center Timers - 1 year Reverse Osmosis Systems - 1 year Skimmers - 1 year Super Luft Pumps - 1 year UV Sterilizers - 1 year CoralRX Website: www.coralrx.com Tel: 877-Coral 911 Email: philip.root@blueoceanllc.com CPR Aquatic Website: www.cpraquatic.com Tel: 707.826.9636 Email: cpr@cpraquatic.com Address: PO Box 1111 3749 West End Rd. Arcata, CA 95521 Manufacturer's Warranty: All - 180 day warranty Danner Manufacturing (aka Pondmaster) Website: www.pondmaster.com Tel: 631.234.5261 Email: sales@dannermfg.com Address: 160 Oval Drive Islandia NY 11749 Manufacturer's Warranty: Mag Drive/Pond Mag - 5 years Hy-Drive - 2 years "Pro" Series Hy-Drive - 3 years Air Pumps - 1 year UV Sterilizers - 1 year Filters - 1 year Easy Reefs Website: www.coralvue.com Ebo Jager Website: www.eheim.com Manufacturer's Warranty: Feeders - 3 years Heaters - 3 years Professional Filters - 3 years EcoSystem Aquarium (Miracle Mud) Website: www.ecosystemaquarium.com Tel: 949-581-8888 Email: salessupport@ecosystemaquarium.com Address: 23262 Verdugo Drive Laguna Hills, CA 92653 Eheim Website: www.eheim.com Address: 4226 St. Jean Blvd. Suite 209 Dollard Des Ormeaux, Quebec H9G 1X5 Canada Manufacturer's Warranty: Feeders - 3 years Heaters - 3 years Professional Filters - 3 years Emperor Aquatics Website: www.pentairaes.com/emperor Tel: 877.347.4788 Email: PAES.General@Pentair.com Address: 2395 Apopka Blvd. Apopka, FL 32703
Smart UV Sterilizers - 1 year
Lamps - 90 days EShopps Website: www.eshopps.com Tel: 626.968.3677 Email: sales@eshopps.com Address: 16285 Gale Ave. City of Industry, CA 91745 E.S.V.
Website:
www.esvco.com
Tel: 800.846.9449 Email: ESVCO@CS.COM Address: 210A Engineers Drive Hicksville, NY 11801-6553 Fiji Cube Website: www.fijicube.com/ Contact Us Form on Web site Manufacturer's Warranty: AIO DIT Kit, Overflow Box & DIY Sump Baffle Kit - 90 days Green Killing Machine (AA Aquarium) Website: www.aa-aquarium.com Tel: 877-720-AA AQ Email: service.us@aa-aquarium.com Address: PO Box 875 Ridgefield, CT 06877 Manufacturer's Warranty: Green Killing Machine UV Sterilizers - Limited 1 Year Warranty Hagen (Fluval brand) Website: www.hagen.com Tel: 800.724.2436 Email: customer.service-usa@rchagen.com Address: 305 Forbes Blvd. Mansfield, MA 02048 Manufacturer's Warranty: Fluval 05 Series Canister Filters - 3 years Fluval FX5 - 3 years Aquaclear Power Filters - Lifetime Guarantee Hagen Glo Retrofit - 2 years Hamilton Technology Website: www.hamiltontechnology.com Tel: 800.447.9797 Email: info@hamiltontechnology.com Address: 14902 South Figueroa Street Gardena, CA 90248 Manufacturer's Warranty: Systems and Ballasts - 1 year Metal Halide Bulbs - 1 year from purchase date Compact Fluorescent Lamps - 6 months (no coverage for breakage) Fluorescent Lamps - 1 month (No coverage for breakage) Ice Cap Ballasts must be returned to Ice cap for warranty Hydor & Aqamai Website: www.hydor.com Tel: 916.920.5222 Email: hydor.usa@hydor.com Address: 4740 Northgate Blvd, Suite 125 Sacramento, CA 95834 Manufacturer's Warranty: Heaters - 2 years Fish Feeders - 2 years CO2 Green NRG Advanced - 2 years Koralia Pumps - 2 years Koralia Wavemaker - 2 years Performer Protein Skimmers - 2 years Seltz Pumps - 2 years IceCap Website: www.coralvue.com For warranty service submit a ticket at https://www.coralvue.com/support/submit_ticket Manufacturer's Warranty: 1 year Inland Seas (including Nu-Clear brand) Website: www.inlandseasproducts.com Tel: 800.777.4458 Email: sales@inlandseasproducts.com Address: 1536 W. Todd, Suite A102 Tempe, AZ 85283 Manufacturer's Warranty: 1 Year Ista (distributed by Gulfstream Tropical) Tel: 800.522.4777 Email: customerservice@magfloat.net Address: 490 SW 9th Street Dania Beach, FL 33004 Manufacturer's Warranty: 1 Year Iwaki Website: www.iwakiamerica.com/ Tel: 508.429.1440 Email: Contact Form Address: 5 Boynton Road Hopping Brook Park Holliston, MA 01746 Manufacturer's Warranty: All MD & WMD pumps - 1 year JBJ Website: www.jbjaquarium.com Tel: 877.374.9981 (Toll Free) Tel: 310.672.0480 Address: PO Box 90894 Los Angeles, CA 90009 Manufacturer's Warranty: Arctica Chillers - 2 years Mini-Arctica Chillers - 1 year-warranty card has to be filled out within 14 days Arctica Commercial Chillers - 1 year Nano Cube Aquariums - 1 year JBJ Lighting Fixtures, Lamps, SP PowerHeads & CO2 Regulators - 6 month limited warranty Submariner UV Sterilizer - 6 months Wavemaker - 6 months True Temp Heaters - 1 year Reaction 4 Canister Filters - 1 year Kent Marine (aka Central Aquatics & Energy Saver Unlimited) Website: www.kentmarine.com Tel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: 5401 West Oakwood Park Drive Franklin, WI 53132 Kessil Lighting Website: www.kessil.com Tel: 510.620.5250 Email: kessil@kessil.com Address: 1689 Regatta Blvd Richmond, CA 94804 Manufacturer's Warranty: All Products - 1 Year Kordon Website: www.kordon.com Tel: 800.877.7387 Email: contact@kordon.com Address: 2242 Davis Court Hayward CA 94545 Manufacturer's Warranty: Arcadia Lamps - 2 Years Laguna (a Hagen brand)
Website:
www.lagunaponds.com
Tel: 800.724.2436 Email: customer.service-usa@rchagen.com Address: 305 Forbes Blvd. Mansfield, MA 02048 Manufacturer's Warranty: Clear Flo Complete Pump, UV & Filter Units - 3 years Tabletop Replacement Pumps - 2 years PowerJet Fountain/Waterfall Pump Kits -3 years Max-Flo Waterfall & Filter Pumps - 3 years PowerFlo Max - 3 years PowerClear UV Sterilizers - 3 years Pressure-Flo UVC Pond Filter Systems - 3 years All PowerGlo Lighting - 3 years Pond Aeration Kit - 3 years Powerfalls Filter Spillway - 2 years Powerflo Filter Falls 5000 & Skimmer Filter 5000 - 1 year each Fountain & Statuary Pumps - 2 years Lifegard Aquatics (aka Rainbow Lifegard) Website: www.lifegardaquatics.com Tel: 562.404.4129 Email: info@lifegardaquatics.com Address: 16301 Carmenita Road Cerritos, CA 90703 Manufacturer's Warranty: Quiet One Pumps (motor only) - 3 years Pump Shafts & Impellers - 60 days UV Bulbs - 60 days Test Strips - 60 days One year Warranty on all other products Little Giant (owned by Franklin Electric) Website: www.lg-outdoor.com Tel: 844.250.4982 Email: LGorders@lgpc.com Address: 400 E Spring St. Bluffton, IN 46714 Manufacturer's Warranty: MDQX & MDQ Pumps - 1 year Mag-Float (Gulfstream Tropical Aquarium) Website: www.magfloat.com Tel: 800-522-4777 Address: 490 SW 9th street Dania Beach, FL 33004 Manufacturer's Warranty: N/A Maggie Muffler Website: www.maggiemuffler.com Email: sales@maggiemuffler.com Marc Weiss Website: www.marcweissco.com Tel: 954.894.9222 Email: KWeiss@MarcWeissCo.com Address: 5935 Ravenswood Rd., E20 Ft. Lauderdale, Florida 33312 Marineland (For Eclipse, Magnum, Penguin, Emperor Filters. Owned by United Pet Group) Website: www.marineland.com Tel: 800.322.1266 (United Pet Group) Email: techhelp@marineland.com Manufacturer's Warranty: Visitherm Heaters - Lifetime Guarantee Stealth & Stealth Pro Heaters - Lifetime Guarantee Penguin Bio-Wheel Filters - 1 year Emperor Bio-Wheel Filters - 3 years C-Series Multi Stage Canister Filters - 3 years Magnum Canister Filters - 2 years HOT Magnum Canister Filters - 3 years Marine Series Pro Metal Halide Fixtures - 1 year LED Double Bright Lighting Systems - 1 year In Sump Protein Skimmers - 3 years Maxspect Website: www.coralvue.com For warranty service submit a ticket at https://www.coralvue.com/support/submit_ticket Manufacturer's Warranty: 1 year Microbe-Lift Website: www.microbelift.com Tel: 888.295.5529 Email: info@ecologicallabs.com Address: 2525 N.E. 9th Ave. Cape Coral, FL 33909 Milwaukee Instruments Website: www.milwaukeetesters.com Tel: 252.443.3630 Email: support@milwaukeetesters.com Address: 2471 Hurt Drive Rocky Mount, NC 27804 Manufacturer's Warranty: MA957 CO2 Regulator - 6 months All Other Instruments - 2 years Neptune Systems Website: www.neptunesystems.com Tel: 408.578.3022 Email: info@neptunesys.com Address:6280 San Ignacio Ave #E San Jose, CA 95119 Manufacturer's Warranty: Probes - 90 days All other products - 1 year Novus Website: www.novuspolish.com Tel: 800.548.6872 Email: deant@novusglass.com Address: 12800 Highway 13 South, Suite 500 Savage, MN 55378 Oase Website: http://us.oase-livingwater.com Tel: 866.627.3435 Ocean Star International Website: www.oceanstarinternational.com Tel: 650.558.8900 Email: sales.osi@gmail.com Address: 1350 Bayshore Hwy., Suite 440 Burlingame, CA 94010 Oceanic (aka Central Aquatics & Energy Saver Unlimited) Website: www.oceanicsystems.com Tel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: 5401 W. Oakwood Park Drive Franklin, WI 53132 Manufacturer's Warranty: BioCubes - 1 Year BioCube Mini UV Sterilizer - 90 days Chillers: 1 Year Ozotech Website: http://ozotech.com Penn-Plax Website: www.pennplax.com Tel: 866.625.2385 Email: sales@pennplax.com Address: 35 Marcus Blvd. Hauppauge, NY 11788 Manufacturer's Warranty: Filters and AirPod Air Pumps - 3-year limited warranty Cascade Air Pumps - 90 days Pentair Aquatics Website: www.pentairaes.com Tel: 877.347.4788 Email: PAES.General@Pentair.com Address: 2395 Apopka Blvd. Apopka, FL 32703 Manufacturer's Warranty: All products: 12 Months Philips Website: www.coralvue.com For warranty service submit a ticket at https://www.coralvue.com/support/submit_ticket Manufacturer's Warranty: 1 year Pondmaster (same as Danner Manufacturing) Website: www.dannermfg.com/ Tel: 631.234.5261 Email: sales@dannermfg.com Address: 160 Oval Drive Islandia, NY 11749 Manufacturer's Warranty: see Danner Prodibio (distributed through Hydor) Website: www.prodibio.com Address: Marseille, France Python Website: www.pythonproducts.com Tel: 414.355.7000 Email: Info@PythonProducts.com Address: 7000 W. Marcia Rd. Milwaukee, WI 53223 Rainbow Lifegard (aka Lifegard Aquatics) Website: www.lifegardaquatics.com Tel: 562.404.4129 Email: info@lifegardaquatics.com Address: 13911 Struikman Road Cerritos, CA 90703 Red Sea (Ocean Clear is a Red Sea brand) Website: www.redseafish.com Tel: 888.733.7329 Address: 18125 Ammi Trail Houston, TX 77060 Manufacturer's Warranty: Berlin X2 - 1 year Prizm Skimmer - 1 year AquaZone Plus Ozone Generator-Controllers - 1 year Wavemaster Pro- 1 year Red Sea Max 130D & 250 - 1 year C-Skim 1800 - 1 year Reef Breeders Website: www.reefbreeders.com Address: 344 Main Street Wakefield, Rhode Island Contact form: https://www.reefbreeders.com/contact/ Manufacturer's Warranty: Photon V2+ LED Lights - 2 years Reef Octopus Website: www.coralvue.com Tel: 985.781.9078 Address: 38190 Commercial Ct. Slidell, LA 70458 Manufacturer Warranty: Reef Octopus Skimmers & Pumps - 1 year Rio (same as Taam) Website: www.riopumps.com Tel: 805.383.3566 Email: info@riopumps.com Address: 1011 Avenida Acaso Camarillo, CA 93012 Manufacturer's Warranty: One year warranty on all products Rossmont Mover Pumps Website: www.rossmont.com Contact marineandreef.com directly for warranty service Manufacturer's Warranty: Three year limited warranty Salifert Test Kits Address: Netherlands We will warranty any Salifert Test Kits that we've sold Seachem Website: www.seachem.com Tel: 888.738.2436 [toll free] Email: support@seachem.com Address: 1000 Seachem Drive Madison, GA 30650 Sea Lab Tel: 310.643.6251 Address: 3701 Inglewood Ave., Suite 104 Redondo Beach, CA 90278 Sera Website: www.sera.de/us/ Tel: 800.659.1970 Email: info@sera.de Sicce Website: us.sicce.com Tel: 954.290.2334 Contact Us Online Form Address: 4811 Lyons Technology Parkway Suite 16 Coconut Creek, FL 33073 Manufacturer's Warranty: Multi Pumps - 3 years Syncra Silent - 5 years SpectraPure Website: www.spectrapure.com Tel: 800.685.2783 Tech Support Email: support@spectrapure.com Warranty Email: sales@spectrapure.com Address: 2167 E. 5th Street Tempe, AZ 85281 Manufacturer's Warranty: All Water Purification Products - 3 years Ultra Precise Liquid Level Controller - 5 years SpectraSelect RO Membrane (Individually Tested) - 1 year Electrical Products - 1 year TAAM (same as Rio) Website: www.riopump.net Tel: 805.383.3566 Email: info@riopumps.com Address: 1011 Avenida Acaso Camarillo, CA 93012
Teco Chillers
Website: https://www.tecous.com/ Email: service@tecous.com Manufacturer's Warranty: Teco Chillers - 2 years Tetra Website: www.tetra-fish.com Tel: 800.423.6458 Manufacturer's Warranty: Whisper Power Filters - 2 years Tom Aquarium Products (owned by Koller-Kraft) Website: www.kollercraft-products.com Tel: 800.545.1344 Address: 19919 Shawnee Mission Pkwy. Shawnee, KS 66218 Manufacturer's Warranty: Stellar Air Pumps - 2 years Aquafilter Pump - 1 year Tunze Website: www.tunze.com Email: info.english@tunze.com Manufacturer's Warranty: Pumps, magnets, skimmers, Aquawind & Osmolator - 2 years Two Little Fishies (Julian Sprung is a Two Little Fishies brand) Website: www.twolittlefishies.com Tel: 305.623.7695 Email: info@twolittlefishies.com Address: 1007 Park Centre Blvd. Miami Gardens, FL 33169 UltraLife Reef Products Website: https://www.ultralife.com/ Tel: 800.883.7938 Email: sales@ultralife.com Address: 40 Clifton Avenue Ansonia, CT 06401 Via Aqua (same as Commodity Axis) Website: http://www.viaaquaoceanpure.com Tel: 805.383.3566 Email: info@commodityaxis.com Address: 1011 Avenida Acaso Camarillo, CA 93012 Manufacturer's Warranty: Calcium & Poly-Reactors - 1 year Titanium Heaters - 1 year Polar Bear Chillers - 1 year
Tel: 805.383.3566 ext. 102
Address: 1011 Avenida Acaso Ste. A Camarillo, CA 93012 Manufacturer's Warranty: All Products - 30 day guarantee (return to retailer) One year warranty (lamps not covered) Optional 3 year warranty can be purchased on Wave-point.com (lamps not covered) |
Monday-Friday 8am-11:30am & 12:30pm-4pm MT
Note: we do not have daylight savings time in Arizona