1. MARINEANDREEF.COM UNDERSTANDS AQUARIUM PRODUCTS

DO YOU REALLY WANT TO BUY AQUARIUM PRODUCTS FROM A COMPANY THAT SELLS EVERYTHING?
We understand the attraction of web sites that sell a wide variety of products. Getting shaving cream, diapers, a best-selling novel, garden shears, a shovel and staples all from one web site certainly has its appeal. One stop shopping can be great. But when you buy specialty products it’s often best to buy from a specialty company. We may not understand everything, but we have expertise with aquariums where general retailers have none. Try calling Amazon and asking the CSR how to operate your protein skimmer or CO2 kit.

BUY FROM AQUARIUM EXPERTS
When you contact MarineAndReef.com you will be communicating with someone who understands aquarium products. The descriptions on MarineAndReef.com are carefully created by people with aquarium expertise. The descriptions are continuously modified and clarified as we receive feedback. We have dozens of articles with links to products that will help you to determine which products are right for you. If you need further help, feel free to Email us or call us (480.491.5283).

2. MARINEANDREEF.COM ONLY SHIPS AQUARIUM PRODUCTS


PACKING GLASS & LIQUIDS REQUIRES EXPERTISE
Your order will be packed by someone who only packs aquarium products. Our packers are experts when it comes to packing glass aquariums, light bulbs, liquids and other fragile products. We use specialty boxes, foam corners and packing tricks that general retailers don’t take advantage of.

How products are packed is very important given what happens to the packages once they are handed off to FedEx, the UPS and the USPS. Packages zip along conveyor belts at forty miles an hour and sometime they can get knocked off the conveyors and drop 50 feet. Most delivery drivers are careful, but there are always exceptions ( please check out the video links below). "Fragile" stickers are mostly ignored (there is zero evidence that shipping companies treat packages with "Fragile" stickers any differently ).

Although packages sometimes arrive damaged, we have considerably less breakage than general retailers. Shipping fragile products is at the core of MarineAndReef.com’s business. We wouldn’t survive if we didn’t know quite a bit about packing glass and liquids.

• Deliveries Gone Wild VIDEO
• 7 Crazy Reasons Why Packages Get Destroyed VIDEO
• Inside One of UPS's Busiest Days VIDEO

3. MARINEANDREEF.COM HAS PRODUCTS FOR EVERYONE FROM THE NOVICE TO THE FISH GEEK

WE HAVE PRODUCTS FOR ALL LEVELS OF EXPERTISE & ALL BUDGETS
We know our customers have different budgets and levels of commitments to the aquarium hobby. Some people want a small aquarium on the counter of their kitchen. Some people want a 300 gallon full blown reef aquarium that is the centerpiece of their living room. Some want to pay attention to maintaining their aquarium a few minutes a week. For some their aquarium is their main hobby and an obsession. Some people want to spend 1/10th of 1% of their income on the hobby. Some people want to take out a second mortgage on their house to finance the hobby. We have products for all levels of commitment and budgets.

4. MARINEANDREEF.COM HAS A VERY, VERY LARGE SELECTION OF REPLACEMENT PARTS

WE ARE THE PARTS EXPERTS!
We don’t claim to have more aquarium replacement parts than Amazon. But aquarium parts are very, very hard to find on Amazon and the descriptions and pictures are often inaccurate. There are no links to the products the replacements are for (e.g. a link from an impeller to the pump the impeller is for). We are recognized by many aquarium product manufacturers as the best source of replacement parts and many manufacturers ( and stores) send their parts customers to MarineAndReef.com.

5. MARINEANDREEF.COM HAS THE BEST PRICES

GUARANTEED BEST PRICES!
No web site can claim to have the lowest price on everything. But, if you include discount coupons and Rewards Points, MarineAndReef.com has the lowest average prices on the internet. If someone has a better price, we’ll match the price.

6. MARINEANDREEF.COM DOES NOT GIVE FREE SHIPPING ON ALL ORDERS

What? Is that a good reason to buy from MarineAndReef.com? That makes no sense. Why brag about NOT having free shipping on all orders? It’s simple. There is no such thing as free shipping. Shipping costs need to be recovered and every seller needs to incorporate the shipping costs into the price of the products. You ARE paying for shipping.

Giving free shipping on small orders is very, very, very inefficient. Shipping just one small, inexpensive item does not make economic sense. Quite often the cost to ship two or three or four or five products is the same as shipping one product, or just a bit more expensive. Web sites that give free shipping on all orders are really just having the customers who place larger orders subsidize customers who place small orders. We don't do that.

By having a flat shipping fee of $4.99 (free over $99) we are asking our customers to look around our web site to see if they need more than one item. In most instances aquarists do need more than one item. This is the efficient way to shop, and it saves MarineAndReef.com money. That savings is passed on to our customers with lower prices.