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MarineandReef.com SMS Policy

Privacy Policy for SMS Messaging – MarineandReef.com

Effective Date: [May 29th, 2025]

At MarineandReef.com, we are committed to protecting your privacy and ensuring a safe experience when using our SMS messaging services. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with us via SMS messaging.

By subscribing to or interacting with our SMS services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

1. Information We Collect

When you sign up for SMS updates, promotions, or other communication from MarineandReef.com, we may collect the following information:

  • Phone Number: To send you SMS messages.

  • Consent to Receive Messages: Your explicit consent to receive SMS marketing and transactional messages from us.

  • Interaction Data: Information on how you interact with our SMS messages (such as whether you open a message or click a link).

2. How We Use Your Information

We use the information we collect to provide you with relevant and timely updates, promotions, and notifications related to your interest in MarineandReef.com products and services. Specifically, your information may be used for:

  • Sending promotional offers, discounts, and new product announcements.

  • Sending order updates, shipping confirmations, and other transactional messages.

  • Providing customer support and addressing inquiries related to your account or order.

3. Consent to Receive SMS Messages

By opting in to receive SMS communications, you agree to receive text messages from MarineandReef.com, which may include marketing, promotional, and transactional messages. You can opt-out at any time by replying "STOP" to any SMS message we send you, or by contacting our customer service team.

Message Frequency: SMS messages will be sent periodically based on your preferences and engagement with MarineandReef.com. Frequency may vary depending on your interactions with our services.

4. Data Security

We take reasonable measures to protect the data you provide to us. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

Mobileinformation will not be shared, sold, or conveyed to third parties formarketing/promotional purposes

6. Opting Out of SMS Messaging

You may opt out of receiving SMS messages from MarineandReef.com at any time. To unsubscribe, simply reply "STOP" to any of our SMS messages. Once you have opted out, you will no longer receive marketing or promotional messages.

Please note, if you opt out of SMS marketing messages, you may still receive transactional messages related to your orders or account with us (e.g., order confirmations, shipping updates).

7. Legal Compliance

MarineandReef.com complies with all applicable regulations concerning SMS marketing, including the Telephone Consumer Protection Act (TCPA) in the United States. By agreeing to receive SMS messages, you confirm that you are the account holder of the phone number provided and that you are over the age of 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on this page with a revised "Effective Date". We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS messaging practices, please contact us at:

MarineandReef.com
Email: [email protected]
Phone: 480-491-5283
Website: www.marineandreef.com

How do I contact you?

EMAIL: Please Email us at [email protected] with any questions you have. We answer all Emails through 3 PM the same day (M-F).

PHONE: We can be reached from M-F 9:00 AM to 11:00 & 1:00 to 3:00 PM (Mountain Time--Note: we do not have daylight savings time in Arizona) at 480.491.5283. Our phone hours have been reduced as we are having difficulty finding knowledgeable, reliable workers. If you leave a message before 3 PM (M-F), we will return the call the same day.

LOCATION: Our shipping warehouse and mailing address is 1536 W. Todd A102, Tempe, AZ 85283. Unfortunately, we are not open for customer pickup or drop off. All products must be shipped to the customer and all returns must be shipped to us.
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  • Please contact us with any questions you have.

  • [email protected]

    We answer all emails through 3 PM the same day (M-F).

  • (480) 491-5283

    Monday-Friday 9:00 am to 11:00 am & 1:00 pm to 3:00 pm MT. We will return all phone calls through 3 PM the same day.

    Note: we do not have daylight savings time in Arizona

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