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Canister Filter Troubleshooting

How to Troubleshoot and Preempt Canister Filter Problems

Help! My Filter Is Leaking

canister filterCanister filters are more prone to leaking than any other type of filter. If your filter leaks, you need to first find out where it's leaking from. Occasionally, a leak occurs because a filter body, motorhead (top section with pump), or hose connector is cracked. But by far the most common location for a leak is the main filter o-ring.

We carry a wide variety of replacement canister filter o-rings in our Aquarium Filter Replacement Parts section. Even if your filter is not leaking, having an extra main o-ring on hand is a good idea. Having to shut down your filter while you wait for an o-ring to arrive can be costly. OASE calls it the gasket. Fluval calls it the Motor Seal Ring. We carry parts for Fluval, JBJ (EFU Reaction), Lifegard, OASE, Marineland, Nu-Clear, and Penn-Plax Canister Filters. See: Aquarium Filter Replacement Parts.

Canister filters also have other o-rings where leaks can occur. Common places with o-rings include the quick-disconnect valves and the priming button. If you can identify the source of the leak, swapping out the o-ring should fix the problem.

It’s also a good practice to replace your o-ring as preventative maintenance. Spending a few dollars today on a new o-ring is much cheaper than having your carpet cleaned or your hardwood floors refinished because of a filter leak. O-rings should be replaced every year or at least every other year. New o-rings should be lubricated with silicone lubricant before installing. You can also extend the life of your o-rings by applying Inland Seas Super Lube Silicone Lube, or Lifegard Aquatics Silicone O-Ring Lubricant every time you open up your filter for maintenance.


Help! My Filter Isn’t Pumping Any Water

If your filter isn’t pumping water, the first thing to check is whether or not the impeller in the motor (pump) is moving. After turning off the filter, closing any valves, and disconnecting the hoses (using the quick disconnect if there is one), open up the filter and locate the filter impeller. This is usually at the top of the filter motor head. Once you have located the impeller, remove it and inspect it. If the impeller is broken, worn, or swollen, replace it. Also, make sure to check the impeller shaft and impeller cover. If either of these is broken, then they should be replaced.

Once you have confirmed that the impeller is intact, very briefly turn the filter on with the motor head removed. If you can see the impeller start to turn, you know the motor is working. If the motor still does not turn, then your main motor head is bad and needs to be replaced. We carry replacement motors, impellers, impeller covers, and impeller shafts (also called motorheads or pumps) in the Aquarium Filter Replacement Parts section.

When you know the filter motor works, reassemble the filter, but leave the filter hoses disconnected. The next step is to check that the filter hoses are primed. Place a bucket below the aquarium and insert the filter hoses into it. Open the quick-disconnect valves on the hoses. Water should freely flow through the hoses and into the bucket. If water does not flow through the hoses, they are either still obstructed or need to be primed.

If you’re certain the hose line is clear, but the water isn't flowing, you’ll need to prime the filter (to prime is to fill the hose lines with water). Many filters have a built-in priming button. If the filter does have a prime button, reconnect the hoses and use the prime feature. If not, open the valve on the hose and suck on the valve to start a siphon (better dirty aquarium water than gasoline!). Check out our You Tube Manual Priming Canister Filter Video for detailed instructions. Let the water pour into the bucket to confirm that the siphon is complete. Once both lines are primed, close the valves, reconnect them to the filter, open the valves, and plug in the filter.


Help! My Filter is Pumping Very Slowly

If your filter is pumping water slowly, then there is either a problem with the impeller, an obstruction in the filter hoses, or dirty filter pads.

Filter Pads
If your filter pads and media are clogged, water flow will be reduced. The more detritus in the filter, the harder the pump must work to push water through the media, and the less water returned to the tank. How often a filter pad should be cleaned and replaced depends on your particular filter, the size of your aquarium, and your bio-load. You definitely want to clean your filter pads at least once a month. Information on how often you should change your filter pads and other media should be in your canister filter manual. We carry replacement media in the Aquarium Filter Replacement Media section.

Impeller Problems
Impeller problems are not always obvious. If the shaft or glue joint is broken, the impeller will not turn, and there will be no water movement. If there is some water flow, the problem could be a build-up of material on the impeller. Clean it with Citric Acid Pump Cleaner and see if that helps. Other problems could include some of the impeller blades breaking off or the impeller or impeller magnet swelling (this can happen if the pump runs dry). If there are broken blades or a swelled magnet, you’ll need to replace the impeller.

Filter Hose Problems
If the impeller appears to be clean and intact, the problem is likely an obstruction in the hoses. Start by removing the filter hoses and cleaning or replacing them. You can clean the hoses using a Fluval Pull-Thru Hose Brush or a Two Little Fishies MagFox Magnetic Hose Cleaning Brush. The Mag Fox is excellent for extra-long clear hoses. Because tubing is relatively cheap. it may be easier to simply replace the hoses. We carry replacement hoses in the Aquarium Filter Replacement Parts section.

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